baleIs your current holiday rental manager ….

  • Professionally managing your properties online digital presence ?

  • Providing you with peace of mind through transparent operating systems that are the equivalent to being there at the property yourself.

  • Depicting your property investment in its very best light with professional photography, floor plans and aerial imagery

  • Listing your property not only on the managers website but on Expedia ( the worlds largest ),, Tripadvisor, airbnb, CTrip, Agoda, Homeaway and Stayz

  • Are you getting a slice of the income of ancillary sales or tours and services made through your property ?

  • Giving you the advice and expertise on the ground to maximise your investment through utilising the best technologies from smart home, solar and in home security.

  • Maximising the fact that over 50% of all holiday rental bookings are researched on mobile and then booked on mobile yet only 5% of all property managers in Australia have embraced the technology.

As a visitor to for many years and now a Port Douglas resident I am astounded firstly at the total lack of professional transparency shown by the majority of property managers in the area and it is this alone that drives us to develop and bring the next generation holiday rental management to Port Douglas with the Port Douglas Tour and Accommodation desk.

Our company is the pioneer of modern day holiday rental property management in Australia and have carved out a niche with our holiday rental property management processes.

Our websites, attitudes and systems develop a very high level of repeat guests, often switching between houses, are testament to our ability to deliver what they want. The result for you is a well managed holiday home, not only in respect to bookings, but also general maintenance and the consideration of guests.


If there is one aspect of current processes in the area that drives us is the total lack of transparency delivered to you by local managers. Todays property management systems allow owners complete online visibility for property owners where they can see

  • Current bookings
  • Reports on enquiries to bookings
  • Projections of forward occupancy
  • Allow owners to make own bookings, anytime anywhere
  • Online and up to date accounts and financial statements

Managing Your Digital Presence

The world out there has changed, the internet has changed holiday rental management more than by just introducing websites. It is the responsibility of holidays rental managers to totally manage preserving the property owners investment. Port Douglas Accommodation Desk tapping into new and emerging markets such as China where there is a massive increase of visitation and through our connectivity with CTrip we can place your property at the forefront of this marketplace.


Greater Exposure

We list your property on our own website, as well as more than 6 other websites enabling you to reach a larger number of potential guests!


We have experienced and talented photographers who are available to take quality photos of your property. They know just how to highlight the best features!

Monthly Payments

Payments are made every month directly into your account with an accompanying statement and report on your property which can also be accessed through your owners portal

Claim On Tax

Our services are 100% tax deductible as expenses incurred. Why spend precious time managing your own property when we can do it for you.

Cleaning and Linen

Our cleaners ensure your property is at its best for each guest. They thoroughly clean and change all linen. Our cleaners pride themselves on trustworthiness and quality.

Calendar Sync

For those who want to be kept in the loop. We’ve set up our calendar so you can synchronise it directly to your phone or computer! Making it easy to keep track of your investment.

Property Inspections

In between tenants, a member of our team completes an inspection to ensure your property remains in good condition.

Screening and Checks

We position your listing to attract the right tenants and take appropriate care to ensure your property is rented to responsible tenants.

Inventory Monitoring

We ensure that all items are accounted for after each tenant. We always hold a security deposit to cover any loss or breakages.

Much More

We are a full service agency and we go above and beyond to ensure your property is looked after in every way. We are constantly improving on our services.